It is very important for us to get honest feedback from our customers. We care about you and how we handled your project. We welcome your comments, good or bad. We take your input seriously and use your comments as part of a continuous improvement program.
- You may do it online through the Carrier Website at www.tellcarrier.com/wecare
Important Warranty Notes:
Carrier equipment comes standard with a 1 year labor warranty and 5 year parts warranty. It is very important that you, the homeowner, register your equipment with Carrier. You must do this within 90 days of when your equipment was installed. When you do so, it doubles your parts warranty to 10 years on most equipment! Milwaukie Heating & Cooling offers enhanced warranty package options to cover the labor charges as well from years 2-10, giving you a true “No Worries” warranty program. See your professional Sales Consultant for the details.
In order to fully protect your factory warranty and your investment in your new equipment, we recommend you change your filters regularly and assure your equipment is maintained to manufacturer’s specifications, operating at peak efficiency. See your professional Sales Consultant or contact our Service Department for details.